CS and What We Do
CS Service Level Agreement (.pdf, Word2000)
Departmental Support List
GAIM (instant messaging)
Hardware & Software Considerations for Windows XP
Help Desk
Email Retention
GroupWise 7 Information
New Employee Technology Orientation Brochure (inside, outside)
Password Security
VPN information
Software Licenses (Purchasing)
UIA (Password Resets)
Updating Your Virus Definitions
Windows 2000 & Office 2000 info
Windows XP
Are You Ready for Office 2007?