Client Services

Client Services is responsible for designing, implementing, and supporting network-based information technology solutions for approximately 2,100 administrative faculty and staff at N.C. State University. Services provided by us include:

• Systems Integration - installing and configuring custom applications to integrate them into the Network Services Windows/Macintosh environment

• Technology Consulting - analyzing various administrative business processes and applying information technology to make these processes more effective

• Problem Determination - determining cost-effective resolutions for a wide range of hardware, application software, and network-related problems

• Technology Implementation - providing workgroup applications (workflow processing, document management, and imaging), communication applications (e-mail, group scheduling, task management, etc.), personal productivity applications, and general   network file and print services

• General Computing Support - installing, maintaining, and managing various types of computing networks and components, including workstations, network management systems, network hardware components, maintenance systems, and application software

The Client Services help desk is staffed 7:15 - 6:00 Monday thru Friday to provide users with timely technical support.

Known Browser Issues about the Client Services Website:

• This site has been optimized for Microsoft Internet Explorer 6.0.  For best results CS strongly recommends using Microsoft Internet Explorer 6.0 when browsing our site.  CS is currently working on enhancing its compatibility with other web browsers.  Netscape, Mozilla, Firefox and older versions of Microsoft Internet Explorer may not display all pages correctly.

• Portions of this site require using Macromedia Flash Player and Adobe Acrobat Reader 7. Both are free downloads. For assistance in installing any of these plug-ins please contact the ETSS Helpdesk at 515-3110.

• "Landscape" layout is recommended for printing hard copies of the CS web site.  A "text only'" version will be available soon.  Please contact the CS Help Desk at 515-3110 if you would like assistance with configuring your printer.

**Policy Disclaimer - This site may contain information regarding policies, regulations and rules (PRRs) of the University. To the extent of any conflict between the information on this site and the actual policy, rule or regulation, the actual policy, rule or regulation governs. University policies, regulations and rules can be found at the PRR Web Site.**